Learn how we protect your data, ensure transparency, and respect your privacy.
Galaxies Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our digital marketing services, website, and related offerings (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
End users opt into receive SMS messages from Galaxies Agency by visiting our website at https://galaxies-agency.com/contact. On the contact form, users provide their name, email address, phone number, and company name. The form includes an optional checkbox that reads: "I agree to receive SMS text messages from Galaxies Agency at the phone number provided above. By opting in, I consent to receive SMS messages related to: (1) Service support and customer service inquiries, (2) Campaign performance notifications and analytics updates, (3) Scheduling confirmations and appointment reminders, (4) Service updates and new feature announcements, and (5) Marketing notifications about our services."
Galaxies Agency sends SMS messages for the following purposes:
Message frequency will vary based on your service requests and account activity. During active campaigns or service periods, users typically receive 1-5 SMS messages per week. During inactive periods, users may receive fewer or no messages. Standard message and data rates may apply according to your mobile carrier's plan.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from Galaxies Agency, though you may continue to receive email and phone communications as part of your service agreement. Reply HELP to any message for assistance.
We respect your privacy. Your contact information, including your mobile number, will only be used to provide the services you requested and will not be sold, rented, or shared with any third parties for marketing purposes. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Galaxies Agency may share limited data with contracted service providers solely for the purpose of delivering marketing services or managing communication systems.
We implement reasonable administrative, technical, and physical safeguards to protect client information against unauthorized access, alteration, or disclosure.
As a provider of digital marketing services, we may have access to client data, including confidential business information, campaign metrics, and advertising accounts. We only process such data as required to fulfill our contractual obligations.
We use collected information for the following purposes:
We do not sell or rent personal information. We may share information in the following circumstances:
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill business or legal requirements. After this period, we securely delete or anonymize data.
Depending on your jurisdiction, you may have the following rights:
To exercise these rights, contact us at contact@galaxies-agency.com.
We use cookies and similar technologies to enhance website functionality and analyze traffic. You can adjust cookie settings through your browser.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@galaxies-agency.com. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our systems.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have concerns about how your information is handled or are not satisfied with our response to a privacy-related inquiry, please contact us at contact@galaxies-agency.com with details of your concern. We will review the matter and investigate whether appropriate procedures were followed.
We aim to respond within 15 business days of receiving your complaint, although some investigations may require additional time. If you remain unsatisfied after our review, you may contact us by phone at (857) 277-3460.
If you have any questions about this Privacy Policy, please contact us: